Terms & Conditions

Last Updated: 30 October 2026

1. Introduction

Welcome to BilByl.

BilByl is an online retail website operated by Yusrix Trading L.L.C., Dubai, United Arab Emirates.

These Terms & Conditions govern the use of our website and purchases made through it.

By using this website, you agree to comply with these terms. When placing an order, you also agree to the applicable purchase terms and policies made available before checkout.

If you do not agree with these terms, please discontinue using the website.

Nothing in these Terms & Conditions excludes or limits any rights available to consumers under applicable UAE law.

2. Website Usage

BilByl provides an online platform for browsing and purchasing consumer products.

Visitors agree to use the website lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful or misleading activities.

• Attempt to gain unauthorised access to the website or its systems.

• Introduce viruses, malicious software or other harmful material.

• Interfere with the website's security, functionality or operation.

• Use automated methods to extract website content in a manner that violates applicable law or our intellectual property rights.

We may take reasonable steps to prevent misuse and protect the security of our website and customers.

3. Intellectual Property

Unless otherwise stated, the BilByl brand, original website content, graphics, photographs, designs and other materials are owned by Yusrix Trading L.L.C. or used with permission from their respective owners.

These materials are protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes.

Unauthorised reproduction, redistribution, commercial exploitation or modification of protected materials is prohibited, except where permitted by law or authorised by the relevant rights holder.

Third-party trademarks, product names and logos remain the property of their respective owners.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability information are accurate.

Product appearance may vary slightly due to display settings or manufacturer variations.

Such variations do not affect customers' rights where products fail to conform to their advertised descriptions or applicable legal requirements.

Product availability and website listings may change from time to time.

5. Online Purchases

Products displayed on BilByl are sold directly by BilByl, operated by Yusrix Trading L.L.C.

Customers are responsible for providing accurate information when placing orders.

Prices, applicable taxes, available payment methods and any additional charges will be disclosed before an order is confirmed.

Orders are subject to applicable payment, availability and fulfilment requirements.

Where an order cannot be fulfilled, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

6. Shipping, Returns and Refunds

Information about delivery coverage, shipping charges and estimated delivery times is provided in our Shipping & Delivery Policy.

Information about return eligibility, exchanges, refunds and defective products is provided in our Returns & Refunds Policy.

These policies form part of the terms applicable to purchases made through BilByl.

Nothing in these policies or these Terms & Conditions restricts mandatory consumer rights under UAE law.

7. Privacy and Cookies

We respect the privacy of our website visitors and customers.

Our website may use essential cookies and other technologies necessary for website functionality, security and shopping cart operations.

Other cookies or tracking technologies may be used where appropriately disclosed and permitted under applicable law.

Information about the collection, processing and protection of personal data, including cookies and marketing communications, is provided in our Privacy Policy.

Where legally required, consent for non-essential cookies or marketing communications will be obtained separately.

8. Third-Party Links and Services

Our website may contain links to websites or services operated by third parties.

We do not control independently operated third-party websites and are not responsible for their content or privacy practices.

BilByl may also use third-party service providers for payment processing, website functionality and order delivery.

The involvement of third-party service providers does not remove BilByl's responsibilities as a seller under applicable law.

9. Website Availability and Security

We aim to maintain a reliable and secure website.

However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.

We may update website content, features and functionality as necessary.

We take reasonable steps to protect our website and customer information, but no internet-based service can guarantee uninterrupted availability or absolute security.

10. Limitation of Liability

BilByl is responsible for fulfilling its obligations under applicable UAE law.

Nothing in these Terms & Conditions excludes or limits liability for defective or non-conforming products, misleading product information, or any other responsibility that cannot lawfully be excluded.

To the extent permitted by applicable law, BilByl is not responsible for losses arising solely from events outside its reasonable control.

Customers retain all rights and remedies available under applicable consumer protection legislation.

11. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our website, services, business operations or legal requirements.

The updated version will be published on this page with its revision date.

Changes will not retrospectively remove customers' existing contractual or statutory rights.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.

If you have a concern regarding the website, an order or a product, please contact us so we can review and attempt to resolve the matter.

Customers may also contact the relevant consumer protection authorities or seek other remedies available under applicable law.

Disputes requiring formal resolution will be handled by the competent courts or legally authorised dispute resolution bodies in accordance with UAE law.

13. Contact Information

BilByl

Operated by Yusrix Trading L.L.C.

Dubai, United Arab Emirates

Email: info@yusrix.com

For enquiries, complaints or assistance, please visit our Contact Us page.